The pet is fit and healthy. Grooming of sick or elderly pets is entirely at owner's risk. Grooming may expose underlying skin or health problems for which we cannot be held liable.
The pet is vaccinated and up to date. An unvaccinated pet puts itself and others at risk.
It must be clearly understood and agreed that whilst every care and attention is given to your pet(s) they are accepted at the owner's risk. Our first concern is for the welfare of your pet so in the event of injury or illness, a vet may be called in and unless it can be clearly shown that we are liable, all costs in connection with and in the carrying out of his instruction, shall be at the owner's expense. We recommend pet insurance.
Aggressive dogs that require muzzling or extra staff to help manage them will be charged higher than the standard grooming rate. This is because dogs showing aggression or acute nervousness take much longer to groom.
Payment will be made on collection of the pet. Estimates are based on an average pet of the breed or type but owners must remember that some pets will require extensive extra work and that this will be charged for on an hourly basis and owners must collect pets at the time stated. Uncollected pets will be charged a sitting fee.
Shaving of pets will dramatically change their appearance and the hair will be very
short and close to the skin. This may expose pre-
We reserve the right to refuse a pet that presents a risk of injury to itself or staff.
Under no circumstances do we accept sedated pets.
This does not affect your statutory rights.
